Privacy Policy

Effective Date: 8/Aug/2026
Last Updated:8/Aug/2026

At Walfajr Foundation (“we,” “our,” or “us”), we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (walfajrfoundation.org) or interact with us, including through our online donation and registration services.

By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as certain information automatically through your use of our website.

a) Personal Information You Provide:

Donation/Registration Details: Name, email address, phone number, mailing address, date of birth, and any other details you provide when making a donation, applying for scholarships, registering for medical aid, or signing up for our newsletter.
Payment Information: When you make a donation or payment, we collect payment-related data such as cardholder name, billing address, and payment method. We do not store your full credit/debit card numbers or CVV. All payment processing is handled securely by Razorpay (our third-party payment gateway).
Communications: Information you provide when you contact us via email, phone, or through our contact forms, including any feedback or inquiries.

b) Automatically Collected Information:

Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time and date of visits, and other analytical data.
Cookies and Tracking: We use cookies and similar technologies to enhance user experience, analyse traffic, and remember preferences. You can control cookie settings in your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process donations and issue receipts/thank-you communications.
To evaluate and manage scholarship, medical aid, and other assistance applications.
To communicate with you regarding your application status, updates about our programmes, and fundraising appeals (you may opt out at any time).
To improve our website, services, and outreach efforts.
To comply with legal obligations, including tax and regulatory reporting.
To prevent fraud, ensure security, and enforce our terms of use.

3. Payment Processing (Razorpay)

We use Razorpay as our trusted payment gateway to process all online donations and payments securely. When you make a payment through our website:

Your payment information (including card details, UPI, net banking, or wallet credentials) is transmitted directly to Razorpay’s PCI-DSS compliant servers.
We do not access, store, or retain your full payment instrument details (e.g., credit/debit card numbers, CVV, or bank account numbers). Razorpay processes and stores this information on our behalf in encrypted form, subject to their own privacy and security policies.
Razorpay may collect additional data such as transaction history, device fingerprint, and location for fraud prevention and compliance purposes. Please refer to Razorpay’s Privacy Policy for more details.

By using our payment services, you agree to share your payment data with Razorpay and acknowledge that we are not responsible for any breaches or misuse of data that occur on Razorpay’s systems beyond our reasonable control.

4. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following limited circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website, managing donor communications, conducting data analysis, or providing IT support. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Legal and Regulatory Compliance: If required by law, court order, or governmental authority, we may disclose your information to comply with legal obligations or protect our rights, property, or safety.
With Your Consent: We may share your information with your explicit consent for specific purposes.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using SSL/TLS protocols.
Restricted access to personal data only to authorised personnel who require it for their work.
Regular monitoring and security audits.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, understand site usage, and tailor content. You can choose to accept or decline cookies through your browser settings. Declining cookies may affect some functionalities of our website.

We may also use third-party analytics services (such as Google Analytics) that employ cookies to help us analyse how visitors interact with our site. These services collect aggregated, anonymised data and are governed by their respective privacy policies.

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Donation records and applicant data are typically retained for a period of 7 years in compliance with Indian tax laws.

After that period, your data will be securely deleted or anonymised.

8. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the data we hold about you.
Correction: Update or correct any inaccuracies in your data.
Deletion: Request that we delete your personal data, subject to legal retention obligations.
Opt-out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise these rights, please contact us using the details provided below.

9. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us so we can delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

Walfajr Foundation
Address: Bangalore, India 560047
Email: info@walfajrfoundation.org
Phone: +91 80 1234 5678

This Privacy Policy is designed to be consistent with applicable Indian data protection laws and best practices for non-profit organisations using Razorpay as a payment gateway.